JM
Jarreau M

1 reviews | Active since Aug 2018

15 Sept 2023, 13:59

Capital Legacy Will ****mers

First of all, I would like to encourage anyone being persuaded to draw up a will from Capital Legacy, to say NO! First of all I've been paying my cover religiously for the past couple of years and due to financial restraint, I've chosen to cancel it. But the simple question of what happens to the monies I've paid in now is responded with a sarcastic answer of no, ending in a "have a lovely day". That's not what I asked for.

What happens to the money I paid? Is it for someone else's will? A salary of one of the staff at Capital Legacy? Why did I choose it if I would lose all the money pumped into this ponzi scheme?

Capital Legacy is a *****. Don't go for it. Don't trust them. There's bigger, reputable companies out there.

As for Capital Legacy. Resolve this issue with gratitude.

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Replies (2)
Capital Legacy
Capital Legacy's reply15 Sept 2023, 14:20
Official
Hi Jarreau,

Thank you so much for bringing this to my attention, please rest assured that we will investigate the matter as this is certainly not how we conduct ourselves when addressing our clients.

The Legacy protection plan is a mortality plan that indemnifies you for your deceased Estate's legal fees, such as your executor fees, conveyance, and ongoing trustees fees when winding up your estate.

 Will be sure to give you a call shortly to address and resolve your concerns. 
 Have a lovely weekend, 
 
 Natasha Thysse
 National Manager - Customer Care and Complaints 
Capital Legacy
Capital Legacy's reply20 Sept 2023, 09:26
Official
Hi Jarreau,

I hope you are doing well.

We tried to get in contact with you via telephone and email, but unfortunately, we couldn't reach you, please let us know when is a convenient time to call you back.

Thank you.