Capital Legacy - Unprofessional, pathetic and incompotent649

It all started when I had my Will updated and the life policy that will support the payment of the Executor's fees re-instated. I contacted the Cape Town offices first, but they were completely clueless, so I contacted the Johannesburg. I have never been exposed to so many *********** employees at one Company. They sent a Courier to collect the new will, but I had to call a week later to confirm that they have received it. At first the Consultant said no, but after spending around 10 minutes discussing the arrangement made with another Consultant she confirmed that my Will has been received. The re-instatement of the Life policy is still not a reality although the Consultant promised that the debit order will will be instated from the 1st of February. If this is the way they manage my portfolio before my passing, what confidence do I have that they will successfully handle my estate?