ZM
Zandile M

1 reviews | Active since Dec 2020

27 Jul 2022, 21:03

Capital legacy unacceptable tendencies

I took a funeral cover with them now want to cancel. I sent the email but not even bother to come back to me,only sending me emails about will I don't want. They even didn't bother to send me any documents only deducing my cash on persal.

0
Replies (1)
Capital Legacy
Capital Legacy's reply01 Aug 2022, 14:27
Official
Hi there Zandile

Thank you so much for reaching out and bringing this to my attention.  I can assure you that this is in no way how we do business and we'll be sure to give you a call shortly to address and resolve your concerns as soon as possible. 

Have a lovely afternoon,

Natasha Thysse
National Manager - Customer Care and Complaints