Capital Legacy such appalling service and poor professionalism

Appalled is not even a word that befits the type of lack of professionalism and business acumen that Capital Legacy has.

I have never in my life come across such condescending conduct from an institution who deems themselves a service provider before.

I first noticed that they were making deductions from my salary about a year or so ago. I tried finding them to no avail as I had never heard of them before.

Early last year I proceeded to finding them again and in February began communicating with them and reporting a case of *****.

After numerous emails with no response my emails were eventually blocked as I was emailing their customer complaints representative.

I kept trying and in March I finally got a call and my complaint was taken up. Documentation was required and I provided what was required. I was then told an investigation of about 10 to 15 days would be conducted.

The time lapsed and I again communicated with them and till today I have received no conclusion to the case neither have any of my emails been responded to.

I am not only appalled but also disgusted at the level of unprofessinalism this institution has displayed.

Monies are still being deducted monthly by Capital Legacy for Godknows what?