Capital legacy poor service
To change a will from them would take 3 months, contacted them to change a will in April of last year and only got back to me in August. Now to cancel the will is taking the same time, customer service is poor would not recommend them.
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Capital Legacy's replyOfficial
07 Sept 2021, 12:09Hi there Ricardo,
Thank you for bringing this to my attention, please accept my apologies for the frustration caused.
I am looking into the matter and will be sure to have this sorted for you as soon as possible.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
Thank you for bringing this to my attention, please accept my apologies for the frustration caused.
I am looking into the matter and will be sure to have this sorted for you as soon as possible.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
Capital Legacy's reply07 Sept 2021, 12:09
Official
Hi there Ricardo,
Thank you for bringing this to my attention, please accept my apologies for the frustration caused.
I am looking into the matter and will be sure to have this sorted for you as soon as possible.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
Thank you for bringing this to my attention, please accept my apologies for the frustration caused.
I am looking into the matter and will be sure to have this sorted for you as soon as possible.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care