Capital Legacy not a good idea in the long run

An amazing concept to ensure that a person's estate is handled professionally however, PLEASE BE VERY CAUTIOUS, the new dynamic pricing is anything but this. Clients are receiving after a year increase in monthly premiums ranging from 13% to 30% in some cases. This is not sustainable. And when you enquire for an updated list to see which clients are affected and by how much, the information is not available. I ask you, how is this transparent?