HB
Heini B
1 reviews | Active since May 2016
23 Sept 2021, 07:34
Capital legacy no customer support.
Again having same issue, looking to update my will, have called them multiple times, left messages with no reply, finally a consultant called me at the end of a day and said it is late can they follow up the next day to which I agreed, it has been weeks and still no one has followed up and I have tried calling again with no reply.
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Replies (3)0
Replies (3)
Capital Legacy's replyOfficial
23 Sept 2021, 09:31Good Morning Heini,
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused.
I've tried locating any recent requests, although I'm only able to locate communication from 2019 - Juandre will be giving you a call shortly to discuss and have this addressed immediately.
Have a lovely day,
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused.
I've tried locating any recent requests, although I'm only able to locate communication from 2019 - Juandre will be giving you a call shortly to discuss and have this addressed immediately.
Have a lovely day,
Capital Legacy's reply23 Sept 2021, 09:31
Official
Good Morning Heini,
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused.
I've tried locating any recent requests, although I'm only able to locate communication from 2019 - Juandre will be giving you a call shortly to discuss and have this addressed immediately.
Have a lovely day,
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused.
I've tried locating any recent requests, although I'm only able to locate communication from 2019 - Juandre will be giving you a call shortly to discuss and have this addressed immediately.
Have a lovely day,
HB
Heini B's updateReviewer Update
23 Sept 2021, 10:11Received a call from Juandre and my request has now been tended to. Thanks for the quick response!
HB
Heini B's update23 Sept 2021, 10:11
Reviewer Update
Received a call from Juandre and my request has now been tended to. Thanks for the quick response!
Capital Legacy's replyOfficial
27 Sept 2021, 13:25No problem at all Heini, thank you so much.
Capital Legacy's reply27 Sept 2021, 13:25
Official
No problem at all Heini, thank you so much.