TD
Tracey D
1 reviews | Active since Feb 2022
22 Feb 2022, 18:40
Capital Legacy nightmare
I was called had the Zoom meeting and thereafter I decided that I no longer want the policy. I have emailed to let them know and no response. Than I get a call to confirm my will and I explained I no longer want the policy but this is all ignored. It's like they don't care, they just ignore and continue with everything. The worst company I have ever dealt with.
Helpful (0)
Replies (1)0
Replies (1)
Capital Legacy's replyOfficial
24 Feb 2022, 09:56Hi there Tracey,
Thank you for bringing this to my attention, I’ll definitely be looking into this as we certainly make contact with each request.
I’ll be in contact as soon as possible to provide you with feedback.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you for bringing this to my attention, I’ll definitely be looking into this as we certainly make contact with each request.
I’ll be in contact as soon as possible to provide you with feedback.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care and Complaints
Capital Legacy's reply24 Feb 2022, 09:56
Official
Hi there Tracey,
Thank you for bringing this to my attention, I’ll definitely be looking into this as we certainly make contact with each request.
I’ll be in contact as soon as possible to provide you with feedback.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you for bringing this to my attention, I’ll definitely be looking into this as we certainly make contact with each request.
I’ll be in contact as soon as possible to provide you with feedback.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care and Complaints