sS
sydney S
1 reviews | Active since Mar 2009
04 Oct 2022, 17:09
Capital Legacy messing with my legacy
Can someone who has a bit of time to deal with customer complaints please attend to mine. It's been three months that I have been struggling to get a resolution to my query, it's not really complicated but your staff happens to be way too busy to see anything through. I'll be looking to close off every Policy I have with you as soon as I find me someone serious about their clients.
Regards, Sydney
Helpful (0)
Replies (3)0
Replies (3)
Capital Legacy's replyOfficial
05 Oct 2022, 16:01Hi Sydney,
I hope you are doing well.
I can confirm that your policy has been cancelled by Azia, however i will be giving you a call shortly to have this matter resolved.
Have a lovely afternoon.
Natasha Thysse
National Manager-Customer Care and Complaints
I hope you are doing well.
I can confirm that your policy has been cancelled by Azia, however i will be giving you a call shortly to have this matter resolved.
Have a lovely afternoon.
Natasha Thysse
National Manager-Customer Care and Complaints
Capital Legacy's reply05 Oct 2022, 16:01
Official
Hi Sydney,
I hope you are doing well.
I can confirm that your policy has been cancelled by Azia, however i will be giving you a call shortly to have this matter resolved.
Have a lovely afternoon.
Natasha Thysse
National Manager-Customer Care and Complaints
I hope you are doing well.
I can confirm that your policy has been cancelled by Azia, however i will be giving you a call shortly to have this matter resolved.
Have a lovely afternoon.
Natasha Thysse
National Manager-Customer Care and Complaints
sS
sydney S's updateReviewer Update
21 Oct 2022, 10:37Hi Natasha
Azia has been on this for weeks if not months, could the matter of the refund be dealt with expeditiously.
Regards,
Sydney
Azia has been on this for weeks if not months, could the matter of the refund be dealt with expeditiously.
Regards,
Sydney
sS
sydney S's update21 Oct 2022, 10:37
Reviewer Update
Hi Natasha
Azia has been on this for weeks if not months, could the matter of the refund be dealt with expeditiously.
Regards,
Sydney
Azia has been on this for weeks if not months, could the matter of the refund be dealt with expeditiously.
Regards,
Sydney
sS
sydney S's updateReviewer Update
12 Dec 2022, 13:01I am going for 5 months now, and I am still struggling with the same issue.
Can someone please help.
Can someone please help.
sS
sydney S's update12 Dec 2022, 13:01
Reviewer Update
I am going for 5 months now, and I am still struggling with the same issue.
Can someone please help.
Can someone please help.