DN
Desigan N

1 reviews | Active since Oct 2021

14 Oct 2021, 15:29

CAPITAL LEGACY LIFE COVER POLICY INCORRECT FOR THE PAST 4 MONTHS.

A guy by the name of Andre Van der Walt from Capital Legacy came to my office at hes own free Will and i told him i already got life cover policy with Sanlam now for the past 8 years and since he was here i listened to what he had to say about Capital Legacy and what they can offer me. So according to Andre on that day everything he put forward to me sounded good and wanted me to change my policy immediately. eventually i gave in and excepted to go ahead with moving my policy over to Capital legacy, Andre told me i do not have to worry about anything they will take care of the change over etc.. and i dont even require any medicals as well. however it took them 2 months to cancel my Sanlam policy and it also took them 2 months to send me my Policy documents and when i finally got it there was information that i declared to Andre on that day when he sat in my office that was not in the document and when i contacted Andre he said it will get sorted out. Till date this policy off mine is not sorted out. He took me out of a policy that i was comfortable in for the past 8 years because off hes lies in promising that Capital Legacy would give you the entire "World". I am Getting debited since end of July and now that they taking my money they don't care. i am now tired off this useless people. and just want the public to know that don't get bluffed by CAPITAL LEGACY. do not take out any policy with them and if i don't get any feed back from the that useless ANDRE VAN DER WALT this Friday i am going to seek legal action against him and Capital legacy. Guys don't ever deal with Andre and Capital Legacy they are *****s. Thank You Desigan Naidoo

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Replies (1)
Capital Legacy
Capital Legacy's reply15 Oct 2021, 11:03
Official
Good Morning Desigan,

Thank you for bringing this to my attention, 1 am immensely sorry for the inconvenience caused. 

Please leave this with me, I am investigating the matter and will provide you with feedback as soon as possible. 

Have a lovely weekend! 

Natasha Thysse
National Manager - Customer Care