TM
Thabile M
1 reviews | Active since Jun 2025
09 Sept 2026, 11:34
Capital Legacy is useless
My mother passe away last year 2025 todate I haven't received my money. My mother was a government employee and capital Legacy is responsible for making follow up and request for the payment todate all they say is they will a payment but when no effort is being done from capital Legacy. You will call, send emails nothing. They you from pillar to post. I so wish my mother never appreciated this company. They are useless.
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Capital Legacy's replyOfficial
09 Sept 2026, 11:43Good day, Thabile,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Luturcia van Wyk
Customer Experience Consultant
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Luturcia van Wyk
Customer Experience Consultant
Capital Legacy's reply09 Sept 2026, 11:43
Official
Good day, Thabile,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Luturcia van Wyk
Customer Experience Consultant
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Luturcia van Wyk
Customer Experience Consultant