JC
Jenny C
1 reviews | Active since Sept 2018
13 Dec 2023, 08:37
Capital Legacy is not true to their word.
I have my will with Capital Legacy. I was told that for every referral I would be given R500. So I introduced 2 other people. When it came to paying me the R1000 I was given the run around. I was given every excuse in the book as to why they can not pay me. I hope that my family don't experience the same on my passing
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Capital Legacy's replyOfficial
13 Dec 2023, 09:04Hi Jenny,
Thank you for bringing your concerns to our attention. I would like to assure you that this will be thoroughly investigated.
We take all complaints seriously and are committed to providing a fair and timely resolution.
We will be in contact with you shortly.
Have a lovely day.
Lesego Mabaso
Senior Team Leader - Customer Care
Thank you for bringing your concerns to our attention. I would like to assure you that this will be thoroughly investigated.
We take all complaints seriously and are committed to providing a fair and timely resolution.
We will be in contact with you shortly.
Have a lovely day.
Lesego Mabaso
Senior Team Leader - Customer Care
Capital Legacy's reply13 Dec 2023, 09:04
Official
Hi Jenny,
Thank you for bringing your concerns to our attention. I would like to assure you that this will be thoroughly investigated.
We take all complaints seriously and are committed to providing a fair and timely resolution.
We will be in contact with you shortly.
Have a lovely day.
Lesego Mabaso
Senior Team Leader - Customer Care
Thank you for bringing your concerns to our attention. I would like to assure you that this will be thoroughly investigated.
We take all complaints seriously and are committed to providing a fair and timely resolution.
We will be in contact with you shortly.
Have a lovely day.
Lesego Mabaso
Senior Team Leader - Customer Care