OZ
Olwethu Z
1 reviews | Active since Feb 2025
26 Feb 2025, 21:40
Capital legacy is *****
I have never taken out a policy with capital legacy but they keep deducting money from my payslip. When they are called they will tell you to go and make an affidavit which is exhausting because I have never taken out a policy with them. This is unfair so people must watch out for this kind of *****.
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Capital Legacy's replyOfficial
27 Feb 2025, 05:41Hi there Olwethu,
Thank you for bringing your concerns to our attention. We truly apologize for the frustration and the inconvenience you have encountered.
We understand how important it is to handle such matters efficiently and with the highest level of transparency.
This is certainly not the level of service we aim to provide, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Thank you for bringing your concerns to our attention. We truly apologize for the frustration and the inconvenience you have encountered.
We understand how important it is to handle such matters efficiently and with the highest level of transparency.
This is certainly not the level of service we aim to provide, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Capital Legacy's reply27 Feb 2025, 05:41
Official
Hi there Olwethu,
Thank you for bringing your concerns to our attention. We truly apologize for the frustration and the inconvenience you have encountered.
We understand how important it is to handle such matters efficiently and with the highest level of transparency.
This is certainly not the level of service we aim to provide, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Thank you for bringing your concerns to our attention. We truly apologize for the frustration and the inconvenience you have encountered.
We understand how important it is to handle such matters efficiently and with the highest level of transparency.
This is certainly not the level of service we aim to provide, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader