Capital Legacy HR department utterly disgusted with they operation

I am writing this review in the at most disgust. I am angry, livid, sad and all other emotions. Capital Legacy HR department is a bunch of self-righteous, arrogant, unprofessional, rude people. I really do not know how a HR department can operate like this. I am an ex-employee of Capital Legacy. I am now struggling to get my UIF paperwork. It has been 19days of begging, pleading, asking nicely and not so nice and I am still where I was since July. They do not answer your emails and if they do after 2 or 3days they make empty promises and then cover it up with a lie after a day or just ignore you. I was promise by payroll and Zanele that I would get my papers end of August or 1st week of September, NOTHING. I called several times, phone rang no one pick up and if they pick up, they never manage to direct the call to the correct person or department. I have never seen such DISRESPT for another human being. If i could give them No star I would have, because the manner in how they operate is unacceptable. No one in payroll knew that they started using a different system, what a joke, because this was 1 of the excuses' I was also promised by Cindy Venter that I will receive my manual certificate and UI19 PAPERS, THAT WAS 2 DAYS AGO, NOW MY EMAILS GET BLOCKED TO CERTAIN PEOPLE AND NO RESPONCE FROM CINDY VENTER. My reference letter that was sent by them was so poor, my name was there but someone else's ID number and details. When I asked them to correct it, I had to wait again days for it and NO APOLOGY. The company I was applying for work had no words for this unprofessional manner, they were utterly disgusted. This is disgusting to operate like this. I did not ask them to do me any Favours, they just had to do their job, the job they are paid for. If they ever going to answer me or do something is another question. Capital Legacy you have to do better, this is UNEXCEPTABLE.