PS
Paul S
1 reviews | Active since May 2024
06 Mar 2025, 17:04
Capital legacy has destroyed my life
I didn't sign up with this company, please cancel that policy PN*** their agent told me that they are only running a survey only to find out that 661.41 is going out of my persal and I enquired last month and nothing has happened n again this month my payslip shows that this company took my money.
Helpful (0)
Replies (6)0
Replies (6)
Capital Legacy's replyOfficial
07 Mar 2025, 08:07Hi there Paul,
My sincerest apologies for the inconvenience that may have occurred.
This is certainly not the level of service we aim to provide, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leade
My sincerest apologies for the inconvenience that may have occurred.
This is certainly not the level of service we aim to provide, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leade
Capital Legacy's reply07 Mar 2025, 08:07
Official
Hi there Paul,
My sincerest apologies for the inconvenience that may have occurred.
This is certainly not the level of service we aim to provide, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leade
My sincerest apologies for the inconvenience that may have occurred.
This is certainly not the level of service we aim to provide, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leade
PS
Paul S's updateReviewer Update
07 Mar 2025, 10:56Investigate what I want my money back,how can I have a will when I don't have children or even own a house,that 664 is a lot of money even my life policy is not that much.Please cancel that policy
PS
Paul S's update07 Mar 2025, 10:56
Reviewer Update
Investigate what I want my money back,how can I have a will when I don't have children or even own a house,that 664 is a lot of money even my life policy is not that much.Please cancel that policy
PS
Paul S's updateReviewer Update
07 Mar 2025, 10:58Reply to my emails
PS
Paul S's update07 Mar 2025, 10:58
Reviewer Update
Reply to my emails
Capital Legacy's replyOfficial
07 Mar 2025, 12:56Hi there Paul,
I understand your concerns, and I’d like to clarify the situation.
In terms of having a will, it’s not solely dependent on having children or owning property. A will can help direct how your assets—whether financial accounts, or even your personal belongings, are distributed according to your wishes. It’s a way to ensure that everything goes to the people or causes you care about, even if you don’t have children or a property.
Kindly note that the premiums are for the policy and not the Will, as the Will is complimentary and there are no additional costs to you, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves and to resolve this accordingly.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
I understand your concerns, and I’d like to clarify the situation.
In terms of having a will, it’s not solely dependent on having children or owning property. A will can help direct how your assets—whether financial accounts, or even your personal belongings, are distributed according to your wishes. It’s a way to ensure that everything goes to the people or causes you care about, even if you don’t have children or a property.
Kindly note that the premiums are for the policy and not the Will, as the Will is complimentary and there are no additional costs to you, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves and to resolve this accordingly.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Capital Legacy's reply07 Mar 2025, 12:56
Official
Hi there Paul,
I understand your concerns, and I’d like to clarify the situation.
In terms of having a will, it’s not solely dependent on having children or owning property. A will can help direct how your assets—whether financial accounts, or even your personal belongings, are distributed according to your wishes. It’s a way to ensure that everything goes to the people or causes you care about, even if you don’t have children or a property.
Kindly note that the premiums are for the policy and not the Will, as the Will is complimentary and there are no additional costs to you, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves and to resolve this accordingly.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
I understand your concerns, and I’d like to clarify the situation.
In terms of having a will, it’s not solely dependent on having children or owning property. A will can help direct how your assets—whether financial accounts, or even your personal belongings, are distributed according to your wishes. It’s a way to ensure that everything goes to the people or causes you care about, even if you don’t have children or a property.
Kindly note that the premiums are for the policy and not the Will, as the Will is complimentary and there are no additional costs to you, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves and to resolve this accordingly.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
PS
Paul S's updateReviewer Update
07 Mar 2025, 13:01I don't care can I Have that policy cancelled,I am not interested and I don't want to see anymore deduction on my persal from your company.
PS
Paul S's update07 Mar 2025, 13:01
Reviewer Update
I don't care can I Have that policy cancelled,I am not interested and I don't want to see anymore deduction on my persal from your company.
Capital Legacy's replyOfficial
07 Mar 2025, 13:25 Hi there Paul,
Our team will be in contact with you to assist accordingly.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Our team will be in contact with you to assist accordingly.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Capital Legacy's reply07 Mar 2025, 13:25
Official
Hi there Paul,
Our team will be in contact with you to assist accordingly.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Our team will be in contact with you to assist accordingly.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader