NM
Naledi M
1 reviews | Active since Jan 2026
19 May 2026, 15:10
capital Legacy
I took out consolidated insurance from one of the RMA guys based in Klerksdorp in the North West. However Capital Legacy is the one doing the deductions and as the guy was explaining to me there was supposed to be 2 months waiting trial before deductions can be done however it was not like that i was deduced the same month! I need my refund ASAP and want to cancel this.
Please assist
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Capital Legacy's replyOfficial
20 May 2026, 06:25 Hi Naledi,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Luturcia van Wyk
Customer Experience Consultant
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Luturcia van Wyk
Customer Experience Consultant
Capital Legacy's reply20 May 2026, 06:25
Official
Hi Naledi,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Luturcia van Wyk
Customer Experience Consultant
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Luturcia van Wyk
Customer Experience Consultant