JvdM
Joseph van der Merwe

1 reviews | Active since May 2026

04 May 2026, 14:01

Capital Legacy debit order challenge

Good day Likho Manciya,

Thank you very much to you and fellow colleagues for your professional assistance in resolving the challenge that I have encountered as a result of a debit order date change that have resulted in debit order returned as unpaid and policy lapsing. Thank you very much for reinstating the policy and the goodwill gesture wavering the premiums for 3 months. Much appreciated.

Please keep up the good work.

0
Replies (1)
Capital Legacy
Capital Legacy's reply04 May 2026, 14:49
Official
Hi there Joseph,

Thank you so much for the feedback! I'm thrilled to hear that Likho has been so professional and efficient. We'll be sure to share your feedback with him.

Have a lovely day further!

Nicole Marais
Senior Team Leader