1 reviews | Active since Dec 2018
Capital Legacy
What an important task these consultants have. This is the final steps letting go of our loved ones. 13 Months back I had a loss and Capital legacy seems to consist of young adults with a lot of attitude and not much assistance when it comes to being the executor of the will. I kept on hearing so many times of how they actually can't do anything because of legal implications. They could not wait to finish off the will and getting their money. I had to go to a advocate to assist me but he unfortunately also can only do so much as they have been appointed as the executors of the will. Seems like people are chasing money and forgetting about the value of the person that fell away to the loved ones staying behind. Items witch were supposedly left to our children from my father was not even bothered to be collected as this was part of their responsibility to be done. Please think twice before doing business with Capital Legacy. I will not refer anybody I know to them.
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey, we will certainly look into this and provide you with feedback as soon as possible.
We will be sure to give you a call shortly to address your concerns.
Have a lovely day,
Natasha Thysse
National Manager-Customer Care and Complaints
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey, we will certainly look into this and provide you with feedback as soon as possible.
We will be sure to give you a call shortly to address your concerns.
Have a lovely day,
Natasha Thysse
National Manager-Customer Care and Complaints
