MC
Mzuvukile C

1 reviews | Active since Nov 2021

05 Apr 2023, 14:53

Capital Legacy *****

This Company is taking people for granted,i reported a *****ulant policy deducting from my payslip i never heard about this Company untill i see these deductions,i called them explaining the situation they requested some documents from me for refund ,the next thing gone when i call they asking me funny questions ,I am going to report this to my lawyers now ,its been too long now waiting for the refund

0
Replies (4)
Capital Legacy
Capital Legacy's reply05 Apr 2023, 16:54
Official
Hi Mzuvukile,

Thank you so much for reaching out, we will be sure to give you a call first thing tomorrow morning to address and resolve your concerns.
 
Have a lovely afternoon, 

Natasha Thysse
National Manager - Customer Care and Complaints 

MC
Mzuvukile C's update06 Apr 2023, 16:07
Reviewer Update
They did not call and i dont think they will,this Company is a ****.
Capital Legacy
Capital Legacy's reply06 Apr 2023, 17:10
Official
Hi  Mzuvukile,

I will follow up with the relevant person who this was allocated to.

Thank you.
MC
Mzuvukile C's update03 May 2023, 16:42
Reviewer Update
Happy to share that after the post here at Hellopeter regarding Capital Legacy things went smooth a refund was made am now waiting for the remaining as i was informed as such,,thank you Hellopeter for this platfom and thanks to Capital Legacy for the follow up you made after seeing my complain on this platform.