RC
Ruoall C

1 reviews | Active since Feb 2011

10 Jun 2024, 10:38

Capital Legacy Can't Even Get the Basics Right

Dealing with Capital Legacy has been an absolute nightmare. From constant misspellings to incorrect details and repeated struggles to have our Wills collected, the experience has been nothing but frustrating.

They claim to be "the #1 Providers of Wills," but if this is their standard of service, I shudder to think what it would be like when we actually need to rely on them in a critical situation. Their incompetence and lack of attention to detail are completely unacceptable.

I cannot continue with a provider that causes more stress than peace of mind. I would strongly advise anyone considering their services to look elsewhere.

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Replies (1)
Capital Legacy
Capital Legacy's reply10 Jun 2024, 11:52
Official
Hi there Ruoall,
 
Thank you so much for reaching out, we will be sure to give you a call shortly to address and resolve your concerns.
 
Have a lovely day.

Lesego Mabaso
Senior Team Leader – Customer Care