mK
maureen K
1 reviews | Active since Dec 2016
14 Mar 2024, 22:52
CAPITAL LEGACY ANNUAL INCREASE-30%
After having the policy one year, the premium has gone up 30% I was not informed that this would be the case and I am fuming!!! I am ready to cancel this policy and would like my money back as my broker was very economic with the facts
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Capital Legacy's replyOfficial
15 Mar 2024, 08:13Good morning Kathleen,
Thank you for bringing your concerns to our attention, please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
We will be in contact with you shortly.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Thank you for bringing your concerns to our attention, please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
We will be in contact with you shortly.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Capital Legacy's reply15 Mar 2024, 08:13
Official
Good morning Kathleen,
Thank you for bringing your concerns to our attention, please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
We will be in contact with you shortly.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Thank you for bringing your concerns to our attention, please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
We will be in contact with you shortly.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care