1 reviews | Active since Aug 2020
Capital legacy
Very disappointing 😞, they only good in taking money monthly and when you call they say you called a wrong number because they will never answer calls. My friend who advised me to join them when he passed away his family never got any help now they telling me these certain numbers I must call if I want to get hold of them while I m paying them monthly 🤔? If I pass who will have the special number to call them if I fail to get hold of them while I m still alive. I have canceled them and I hope it stays canceled forever. They must stop ✋️ 🫸... At some point they took money while their WILL was with me and there was errors it took them months and to be honest I am still not happy with the quality of the WILL.
Thank you for bringing your concerns to our attention. We understand how important it is to handle such matters efficiently and with the highest level of transparency.
We truly apologize for the frustration and the inconvenience you have encountered.
This is certainly not the level of service we aim to provide, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Thank you for bringing your concerns to our attention. We understand how important it is to handle such matters efficiently and with the highest level of transparency.
We truly apologize for the frustration and the inconvenience you have encountered.
This is certainly not the level of service we aim to provide, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader