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thane.alaerts thane.alaerts
1 reviews | Active since Jul 2016
28 Sept 2021, 14:00
Capital Legacy a legit company?
Been trying to get ahold of both of your numbers to change the debit order account. Both numbers ring indefinitely! I can't help but wonder that when I die this is going to be the response from Capital Legacy, which is nothing! I'm at a point where both my partner and myself will cancel our policies!
Get in touch with me urgently,
Sincerely your still alive client,
Thane Daniel Alaerts ***
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Replies (1)
Capital Legacy's replyOfficial
29 Sept 2021, 08:24Good Morning Thane,
Thank you for bringing this to my attention, please accept my sincerest apologies for the frustration caused - we have migrated over to a new phone system in an attempt to better our client experience, although there has been some downtime unfortunately.
Nicholette will give you a call within the next few minutes to have this sorted for you immediately.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
Thank you for bringing this to my attention, please accept my sincerest apologies for the frustration caused - we have migrated over to a new phone system in an attempt to better our client experience, although there has been some downtime unfortunately.
Nicholette will give you a call within the next few minutes to have this sorted for you immediately.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
Capital Legacy's reply29 Sept 2021, 08:24
Official
Good Morning Thane,
Thank you for bringing this to my attention, please accept my sincerest apologies for the frustration caused - we have migrated over to a new phone system in an attempt to better our client experience, although there has been some downtime unfortunately.
Nicholette will give you a call within the next few minutes to have this sorted for you immediately.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
Thank you for bringing this to my attention, please accept my sincerest apologies for the frustration caused - we have migrated over to a new phone system in an attempt to better our client experience, although there has been some downtime unfortunately.
Nicholette will give you a call within the next few minutes to have this sorted for you immediately.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care