CT
Cindy T
1 reviews | Active since Mar 2023
30 Mar 2023, 11:26
Capital Legacy
Im tired of bieng ignored by our consultant Duane Meyers. I've been asking him since 17 January 2023 and every month after that to fix a problem on our account and nothing is fixed, he dont even reply on my messages. But he promised us that he will be there for any Questions or problems.
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Capital Legacy's replyOfficial
31 Mar 2023, 09:16Hi Cindy,
Thank you so much for bringing this to my attention, I am immensely sorry for the frustration caused, we will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely weekend,
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you so much for bringing this to my attention, I am immensely sorry for the frustration caused, we will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely weekend,
Natasha Thysse
National Manager - Customer Care and Complaints
Capital Legacy's reply31 Mar 2023, 09:16
Official
Hi Cindy,
Thank you so much for bringing this to my attention, I am immensely sorry for the frustration caused, we will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely weekend,
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you so much for bringing this to my attention, I am immensely sorry for the frustration caused, we will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely weekend,
Natasha Thysse
National Manager - Customer Care and Complaints