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Nelisiwe N
1 reviews | Active since Feb 2021
18 Sept 2024, 11:10
CAPITAL LAGACY *****STERS
This company had someone who opened a policy under my bane, deducting from my Persal an amount of 482. I have been sending emails to Natasha but she only responded once. I wrote a review here on hello peter, the guy called and shouted ame me telling me I ruined his name after that I was called by a lady that said her name was Michelle, she said she will escalate my issue and she will get back to me. Till this date, she hasn't. I send my doctors, I have not received any response from them. Such a bad service they have and they are *****sters, they should not be trusted at all.
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Replies (1)Capital Legacy's replyOfficial
18 Sept 2024, 12:18Hi there Nelisiwe
Thank you for bringing your concerns to our attention, please accept our apologies for any frustration caused, we will certainly look into this and provide you with feedback.
We will be in contact with you.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Thank you for bringing your concerns to our attention, please accept our apologies for any frustration caused, we will certainly look into this and provide you with feedback.
We will be in contact with you.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Capital Legacy's reply18 Sept 2024, 12:18
Official
Hi there Nelisiwe
Thank you for bringing your concerns to our attention, please accept our apologies for any frustration caused, we will certainly look into this and provide you with feedback.
We will be in contact with you.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Thank you for bringing your concerns to our attention, please accept our apologies for any frustration caused, we will certainly look into this and provide you with feedback.
We will be in contact with you.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
