JB
Jodrick B
1 reviews | Active since Jan 2024
18 Jan 2024, 17:16
Capital (#collectors) legacy
I would to take this time to say thank to this platform to describe how I feel about certain things of this company... If you by any means decide to get capital legacy to do your estate of whatever be SURE.. U need patience for atleast 3 to 4 years estimated R5000 airtime to call and convert in data...if you have any vechiles or houses in the estate be sure the BANK will collect sooner or later...i will never ever ever ever ever ever use this service this is BAD for such a huge company... Poor us and other people
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Replies (2)0
Replies (2)
Capital Legacy's replyOfficial
19 Jan 2024, 10:38Good Morning Jordrick,
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey.
We take all complaints seriously and are committed to providing a fair and timely resolution.
Justin, from my team will get in contact with you shortly.
Have a lovely day.
Lesego Mabaso
Senior Team Leader - Customer Care
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey.
We take all complaints seriously and are committed to providing a fair and timely resolution.
Justin, from my team will get in contact with you shortly.
Have a lovely day.
Lesego Mabaso
Senior Team Leader - Customer Care
Capital Legacy's reply19 Jan 2024, 10:38
Official
Good Morning Jordrick,
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey.
We take all complaints seriously and are committed to providing a fair and timely resolution.
Justin, from my team will get in contact with you shortly.
Have a lovely day.
Lesego Mabaso
Senior Team Leader - Customer Care
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey.
We take all complaints seriously and are committed to providing a fair and timely resolution.
Justin, from my team will get in contact with you shortly.
Have a lovely day.
Lesego Mabaso
Senior Team Leader - Customer Care
Capital Legacy's replyOfficial
31 Jan 2024, 12:36Hi Jordrick,
I trust you are well.
Unfortunately Justin, can not get a hold of you via calls or email, when you get a chance please have a look at his email as we would like to assist to get the matter resolved.
Have a lovely day!
Lesego Mabaso
Senior Team Leader - Customer Care
I trust you are well.
Unfortunately Justin, can not get a hold of you via calls or email, when you get a chance please have a look at his email as we would like to assist to get the matter resolved.
Have a lovely day!
Lesego Mabaso
Senior Team Leader - Customer Care
Capital Legacy's reply31 Jan 2024, 12:36
Official
Hi Jordrick,
I trust you are well.
Unfortunately Justin, can not get a hold of you via calls or email, when you get a chance please have a look at his email as we would like to assist to get the matter resolved.
Have a lovely day!
Lesego Mabaso
Senior Team Leader - Customer Care
I trust you are well.
Unfortunately Justin, can not get a hold of you via calls or email, when you get a chance please have a look at his email as we would like to assist to get the matter resolved.
Have a lovely day!
Lesego Mabaso
Senior Team Leader - Customer Care