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Philile M
1 reviews | Active since Jun 2021
13 Mar 2024, 10:19
Cannot get debit order correct
It's shocking that we have to go through so much pain and hassle on the simplest of requests, how are we even trusting that our families will be taken care of when we're no longer here?, the service is pathetic, getting a simple debit order correct has taken me over 6 months and now nobody replies to my emails.
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Replies (1)
Capital Legacy's replyOfficial
13 Mar 2024, 11:00Good morning Philile ,
Thank you for bringing your concerns to our attention, please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
We will be in contact with you shortly.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Thank you for bringing your concerns to our attention, please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
We will be in contact with you shortly.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Best regards,
Capital Legacy's reply13 Mar 2024, 11:00
Official
Good morning Philile ,
Thank you for bringing your concerns to our attention, please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
We will be in contact with you shortly.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Thank you for bringing your concerns to our attention, please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
We will be in contact with you shortly.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Best regards,