LS
Louise S
1 reviews | Active since Jul 2015
12 Oct 2022, 12:54
Can Capital Legacy respond? How do I find a complaint office or receive feedback?
Spent time on the web to find a number due to a deduction I did not agree to. Sent an email on the 26th of September to the number. No response. I would like to see the documents where I signed for the policy. I would like to be refunded please.
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Replies (1)
Capital Legacy's replyOfficial
14 Oct 2022, 13:13Hi Louise,
Thank you so much for bringing this to my attention, I am immensely sorry for the frustration caused.
We will give you a call to have the matter resolved.
Have a lovely day,
Natasha Thysse
National Manager-Customer Care and Complaints
Thank you so much for bringing this to my attention, I am immensely sorry for the frustration caused.
We will give you a call to have the matter resolved.
Have a lovely day,
Natasha Thysse
National Manager-Customer Care and Complaints
Capital Legacy's reply14 Oct 2022, 13:13
Official
Hi Louise,
Thank you so much for bringing this to my attention, I am immensely sorry for the frustration caused.
We will give you a call to have the matter resolved.
Have a lovely day,
Natasha Thysse
National Manager-Customer Care and Complaints
Thank you so much for bringing this to my attention, I am immensely sorry for the frustration caused.
We will give you a call to have the matter resolved.
Have a lovely day,
Natasha Thysse
National Manager-Customer Care and Complaints