LF
LINDSAY F
1 reviews | Active since Jun 2009
19 Jan 2021, 10:13
Be Careful!
Please treat Capital legacy with caution. I signed up a little over a year ago and debit orders have been billed religiously.
I have been trying to make contact with their call center as well as sent numerous emails for assistance for well over 3 months.
I have since had no reply via email, nor have I received any calls from them.
at this point, I am considering cancelling the debit order through my online banking platform and labeling this as *****.
I hope that they contact me to ensure I can cancel their services in the prescribed manner.
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Replies (1)Capital Legacy's replyOfficial
19 Jan 2021, 15:16Hi there Lindsay,
Thank you for taking my call, as discussed I am looking into what went wrong and why.
I will also be giving you a call in the morning to continue our discussion.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
Thank you for taking my call, as discussed I am looking into what went wrong and why.
I will also be giving you a call in the morning to continue our discussion.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
Capital Legacy's reply19 Jan 2021, 15:16
Official
Hi there Lindsay,
Thank you for taking my call, as discussed I am looking into what went wrong and why.
I will also be giving you a call in the morning to continue our discussion.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
Thank you for taking my call, as discussed I am looking into what went wrong and why.
I will also be giving you a call in the morning to continue our discussion.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
