LF
LINDSAY F

1 reviews | Active since Jun 2009

19 Jan 2021, 10:13

Be Careful!

Please treat Capital legacy with caution. I signed up a little over a year ago and debit orders have been billed religiously.

I have been trying to make contact with their call center as well as sent numerous emails for assistance for well over 3 months.

I have since had no reply via email, nor have I received any calls from them.

at this point, I am considering cancelling the debit order through my online banking platform and labeling this as *****.

I hope that they contact me to ensure I can cancel their services in the prescribed manner.

0
Replies (1)
Capital Legacy
Capital Legacy's reply19 Jan 2021, 15:16
Official
Hi there Lindsay,

Thank you for taking my call, as discussed I am looking into what went wrong and why. 

I will also be giving you a call in the morning to continue our discussion. 

Have a lovely day,

Natasha Thysse
National Manager - Customer Care