Bad service (lack of care regarding accuracy of information)

Me and my wife had our will done through capital we met with the consultant who took down all our details .My wife received hers before me and i didn't receive my will until after i had inquired which almost a week after my wife had received hers , the wills had to say exactly the same thing so it doesn't make sense why one would be ready and not the other. On the first draft i received of my will my name as well as the children's names were spelled incorrectly i was then sent a second draft were my name was corrected and the name of the children were removed completely instead of correcting them . Capital legacy is only interested in collecting premiums for the products that they sell there doesnt seem to be much care taken in ensuring the correct details are on the will, i dont understand why if there were unsure of any details they could have called us but they just put any information they want or delete information if they are unsure of any details but iam sure if banking details were in doubt i would have received a call in a minute