jM
joy M
1 reviews | Active since Apr 2019
01 Aug 2022, 13:26
Bad service
This company is so bad and wouldn't recommend it to anyone. Firstly the customer service is poor and secondly they cannot assist with cancelation. I've been calling and requesting for call back but no luck. Coming to Capitec legacy was the worst decision I've ever made and I regret it so much!
Helpful (0)
Replies (3)0
Replies (3)
Capital Legacy's replyOfficial
01 Aug 2022, 14:25Hi there Joy,
Thank you so much for reaching out and bringing this to my attention. We will be sure to give you a call shortly to address and resolve your concerns as soon as possible.
Have a lovely afternoon,
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you so much for reaching out and bringing this to my attention. We will be sure to give you a call shortly to address and resolve your concerns as soon as possible.
Have a lovely afternoon,
Natasha Thysse
National Manager - Customer Care and Complaints
Capital Legacy's reply01 Aug 2022, 14:25
Official
Hi there Joy,
Thank you so much for reaching out and bringing this to my attention. We will be sure to give you a call shortly to address and resolve your concerns as soon as possible.
Have a lovely afternoon,
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you so much for reaching out and bringing this to my attention. We will be sure to give you a call shortly to address and resolve your concerns as soon as possible.
Have a lovely afternoon,
Natasha Thysse
National Manager - Customer Care and Complaints
jM
joy M's updateReviewer Update
02 Aug 2022, 19:08Excellent service that I have received from Lerato Ndhlovu today after my frustrations with client service. I'm really happy with how she handled the matter. She's the best!
jM
joy M's update02 Aug 2022, 19:08
Reviewer Update
Excellent service that I have received from Lerato Ndhlovu today after my frustrations with client service. I'm really happy with how she handled the matter. She's the best!
Capital Legacy's replyOfficial
04 Aug 2022, 13:48Hi there Joy,
Thank you for the feedback.
Have a lovely afternoon!
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you for the feedback.
Have a lovely afternoon!
Natasha Thysse
National Manager - Customer Care and Complaints
Capital Legacy's reply04 Aug 2022, 13:48
Official
Hi there Joy,
Thank you for the feedback.
Have a lovely afternoon!
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you for the feedback.
Have a lovely afternoon!
Natasha Thysse
National Manager - Customer Care and Complaints