S
Shau
1 reviews | Active since Feb 2026
26 Feb 2026, 08:35
Bad communication be...
Bad communication between the clients who lost their loved one and bad customer services
Helpful (0)
Replies (2)0
Replies (2)
Capital Legacy's replyOfficial
26 Feb 2026, 14:40Hi Shau,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Nicole Marais
Senior Team Leader
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Nicole Marais
Senior Team Leader
Capital Legacy's reply26 Feb 2026, 14:40
Official
Hi Shau,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Nicole Marais
Senior Team Leader
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Nicole Marais
Senior Team Leader
Capital Legacy's replyOfficial
02 Mar 2026, 13:31Hi Shau,
Our team had attempted to contact you with no success, kindly provide us with an alternative number to reach you.
Nicole Marais
Senior Team Leader
Our team had attempted to contact you with no success, kindly provide us with an alternative number to reach you.
Nicole Marais
Senior Team Leader
Capital Legacy's reply02 Mar 2026, 13:31
Official
Hi Shau,
Our team had attempted to contact you with no success, kindly provide us with an alternative number to reach you.
Nicole Marais
Senior Team Leader
Our team had attempted to contact you with no success, kindly provide us with an alternative number to reach you.
Nicole Marais
Senior Team Leader