SK
Shukoer K
1 reviews | Active since Jan 2022
12 Jun 2025, 14:36
Bad communication
Ive been emailing them to cancel my will with them for about 3 months . They deducted money off my account after I’ve emailed them to cancel with no response.
Helpful (0)
Replies (2)0
Replies (2)
Capital Legacy's replyOfficial
12 Jun 2025, 15:22Hi Shukoer,
Thank you for bringing your concerns to our attention, please accept our sincere apologies for the frustration and inconvenience you have experienced regarding this matter.
Please be assured that we take this situation very seriously and we will further investigate this matter to ensure it receives the urgent attention it deserves as we want to assure you that we are committed to resolving this issue in a fair and transparent manner.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Thank you for bringing your concerns to our attention, please accept our sincere apologies for the frustration and inconvenience you have experienced regarding this matter.
Please be assured that we take this situation very seriously and we will further investigate this matter to ensure it receives the urgent attention it deserves as we want to assure you that we are committed to resolving this issue in a fair and transparent manner.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Capital Legacy's reply12 Jun 2025, 15:22
Official
Hi Shukoer,
Thank you for bringing your concerns to our attention, please accept our sincere apologies for the frustration and inconvenience you have experienced regarding this matter.
Please be assured that we take this situation very seriously and we will further investigate this matter to ensure it receives the urgent attention it deserves as we want to assure you that we are committed to resolving this issue in a fair and transparent manner.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Thank you for bringing your concerns to our attention, please accept our sincere apologies for the frustration and inconvenience you have experienced regarding this matter.
Please be assured that we take this situation very seriously and we will further investigate this matter to ensure it receives the urgent attention it deserves as we want to assure you that we are committed to resolving this issue in a fair and transparent manner.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Capital Legacy's replyOfficial
13 Jun 2025, 11:08Hi Shukoer,
Please be assured that we twill further investigate this matter, we are committed to resolving this issue in a fair and transparent manner therefore our team will be in contact with you to assist.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Please be assured that we twill further investigate this matter, we are committed to resolving this issue in a fair and transparent manner therefore our team will be in contact with you to assist.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Capital Legacy's reply13 Jun 2025, 11:08
Official
Hi Shukoer,
Please be assured that we twill further investigate this matter, we are committed to resolving this issue in a fair and transparent manner therefore our team will be in contact with you to assist.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Please be assured that we twill further investigate this matter, we are committed to resolving this issue in a fair and transparent manner therefore our team will be in contact with you to assist.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader