1 reviews | Active since Dec 2016

13 Feb 2024, 11:39

*******!!

*******!! Try and cancel a policy I dare you!, They will not cancel it and still take your money and you will fight everyday to get your money back! I gave more than 1 months notice and they still took money by debit order!

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Replies (1)
Capital Legacy
Capital Legacy's reply13 Feb 2024, 14:52
Official
 Good day Caroline,

Thank you for bringing your concerns to our attention. I would like to assure you that this will be thoroughly investigated. 
 
 We take all complaints seriously and are committed to providing a fair and timely resolution,  we will carefully review the details of your complaint and gather all the necessary information surrounding the matter. 

We will be in contact with you shortly.

Have a lovely day.

Lesego MabasoSenior Team Leader – Customer Care