SA
Sheeyaam A
1 reviews | Active since Sept 2016
09 Mar 2026, 16:00
ABSOLUTE WORST
The absolute worst service. Nompumelelo chooses IF and WHEN she wants to respond to emails. And her manager Kajal is just as bad, she's included in all correspondence and also chooses not to respond. They have failed us in so many ways. Delay after delay after delay. My father passed away December 2024 and we are STILL struggling to get his Estate finalized.
DO NOT RECOMMEND. STAY CLEAR.
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Replies (1)
Capital Legacy's replyOfficial
09 Mar 2026, 17:29Hi Sheeyaam,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Luturcia van Wyk
Customer Experience Consultant
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Luturcia van Wyk
Customer Experience Consultant
Capital Legacy's reply09 Mar 2026, 17:29
Official
Hi Sheeyaam,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Luturcia van Wyk
Customer Experience Consultant
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Luturcia van Wyk
Customer Experience Consultant