A Will created in my absence and without my knowledge

What a bad service I got from this company. First I didn't even sign up any contract with them...I was ****med by one of their brokers. Signed me without my knowledge and a stop order was authorized from my salary without my knowledge. I want to their office I Bloemfontein with my other colleagues which also were ****med and we got informed that each of us signed a Will. How is it possible. We don't even know the beneficiaries to these Wills. The broker doesn't even know my husband or kids' names, so who is going to benefit from my Will? A complaint was logged immediately and I got an sms days later that they Rw working on it and a refund will be processed. This was in Jan 2023. My Feb salary advise showed another deduction, and so does my March salary advise. I sent emails but no one seems to see it reasonable enough to explain to me what is going on. All my other colleagues got their refunds back but mine...nothing. The stop order is still running and their emails doesn't even have a contact person or telephone number to contact for further assistance.

I feel that they are just like this broker, they are ****med because they could have stopped this long time ago and cancelled the policy upon my initial complaint. I will never recommend them to anyone as they don't seem to care.

All I need is for my money to be paid back to me and the stop order must be cancelled by Capital Legacy themselves.

I hope someone will hear this cry and do what is right immediately.