JF
Jesse F

1 reviews | Active since Aug 2021

28 Oct 2021, 09:16

A suicide a broken heart and stressful rejection

We Dread to think about what would happen to us after we depart from this Earth we set up safety nets for our families for the financial well being emotional despair where in trust corporations to fulfill our last wishes but after we are gone we no longer have control of how they handle their procedures to rejecting a funeral policy payout to know follow-ups on handling an estate to almost a year later and nothing has been done this was my experience of capital Legacy in a time that's already been so very heartbreaking for me to lose in my first husband only but two months short of our first wedding anniversary it saddens me that companies would rather phone reasons not to pay you and to help you get through this tough time

0
Replies (1)
Capital Legacy
Capital Legacy's reply28 Oct 2021, 14:51
Official
Hi there Jesse,

I am so sorry for your loss and thank you for bringing this to my attention. 

Please leave this with me, I am looking into the matter and will provide you with feedback as soon as possible.

Have a lovely day, 

Natasha Thysse
National Manager - Customer Care