IS
Ida S
1 reviews | Active since Jan 2021
17 Oct 2024, 16:54
3 weeks without a response
I’ve requested changes to be made to my policy. 3 weeks later with follow ups and the issue still not resolved.
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Replies (1)
Capital Legacy's replyOfficial
18 Oct 2024, 13:20Hi there,
Thank you for bringing your concerns to our attention, please accept our apologies for any frustration caused, we will certainly look into this and provide you with feedback.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Thank you for bringing your concerns to our attention, please accept our apologies for any frustration caused, we will certainly look into this and provide you with feedback.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Best regards,
Capital Legacy's reply18 Oct 2024, 13:20
Official
Hi there,
Thank you for bringing your concerns to our attention, please accept our apologies for any frustration caused, we will certainly look into this and provide you with feedback.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Thank you for bringing your concerns to our attention, please accept our apologies for any frustration caused, we will certainly look into this and provide you with feedback.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Best regards,