CC
Cherise C

1 reviews | Active since Jun 2022

26 Jul 2024, 13:09

2 stars for Capital Legacy and 5 stars for Angelique Koekemoer

PLEASE NOTE that the 5 STARS are NOT for Capital Legacy. I give them TWO stars. The 5 stars is for ANGELIQUE KOEKEMOER. - employee at the Company.

Angelique Koekemoer assisted me very, very competently. She listened to my problem and although I was rambling a bit, she understood exactly what I meant. She was patient and made me feel a lot better at the end of our initial call. Angelique did the necessary investigations and reverted to me in record time with feedback and a workable solution. I think if she were my consultant to begin with, everything would have turned out a lot better. and they may have retained a client. While I have cancelled my policy with Capital Legacy, I give 10 out of 10 to Angelique, she is definitely an asset to the company.

0
Replies (1)
Capital Legacy
Capital Legacy's reply26 Jul 2024, 13:55
Official
Hi there Cherise,

Thank you so much for the amazing feedback! I'll be sharing this with Angelique. I do apologize that you did not receive this excellent service from the rest of the Team.
 
Have a lovely day! 
 
Lesego Mabaso 
Senior Team Leader – Customer Care