RF
Rob F
1 reviews | Active since Mar 2009
22 Aug 2019, 10:59
Capital Data are money hungry sharks
I had to go under debt review when my wife lost her job due to a disability. I was paying my loan at Direct Axis amongst others via Debt Counselling every month, and never received any statements from Direc Axis. When I attempted to enquire what my outstanding balance was I was informed that the account had been handed over to Capital Data. Nobody informed me of this decision and the worst was that now I suddenly owe Capital data more than double what I owed Direct Axis. All of this took place despite the Debt Review court order being in place. Capital Data do not have the decency to let me know the account was handed to them, and how can they double my outstanding debt and charge huge escalating interest?
Helpful (0)
Replies (6)0
Replies (6)
Capital Data's replyOfficial
22 Aug 2019, 13:45Good Day Rob. We take note of your complaint above. For comprehensive feedback, please can I have an ID Number / Account number so I can investigate into this matter. alternatively, please can you call *** and request to speak to the Debt Review manager. Thank you
Capital Data's reply22 Aug 2019, 13:45
Official
Good Day Rob. We take note of your complaint above. For comprehensive feedback, please can I have an ID Number / Account number so I can investigate into this matter. alternatively, please can you call *** and request to speak to the Debt Review manager. Thank you
Capital Data's replyOfficial
22 Aug 2019, 14:23Hi Rob. it seems that numbers cannot be read / divulged on this platform.
Please email *** with the necessary information please.
Thank you
Please email *** with the necessary information please.
Thank you
Capital Data's reply22 Aug 2019, 14:23
Official
Hi Rob. it seems that numbers cannot be read / divulged on this platform.
Please email *** with the necessary information please.
Thank you
Please email *** with the necessary information please.
Thank you
RF
Rob F's updateReviewer Update
22 Aug 2019, 14:32Emails as well. Call me on by zero eight three two six seven, three nine four three.
RF
Rob F's update22 Aug 2019, 14:32
Reviewer Update
Emails as well. Call me on by zero eight three two six seven, three nine four three.
RF
Rob F's updateReviewer Update
29 Aug 2019, 16:14Capital data, I was just furnished with proof of all payments made and hereby declare that theaccount was never in default, and should never have been handed over to your company by Direct axis whilst I was under debt review.
RF
Rob F's update29 Aug 2019, 16:14
Reviewer Update
Capital data, I was just furnished with proof of all payments made and hereby declare that theaccount was never in default, and should never have been handed over to your company by Direct axis whilst I was under debt review.
Capital Data's replyOfficial
30 Aug 2019, 08:32Thank you for your response. I'm glad your query has been resolved.
Capital Data's reply30 Aug 2019, 08:32
Official
Thank you for your response. I'm glad your query has been resolved.
RF
Rob F's updateReviewer Update
30 Aug 2019, 09:24Sorry Capital Data but the problem has not been resolved. The source of the problem was found, i.e. Direct Axis alledged that I skipped payments in twenty sixteen, but One Debt provided proof of payment. I was thus not in default and the account should never have been handed over. Direct Axis mad a huge error and handed it over whereby you people began charging huge interest for three years already. They need to revert back to my balance in twenty fifteen, December, and remove all accrued interest as per my Debt review court order. They also need to apologise on Hello Peter and clear my name.
RF
Rob F's update30 Aug 2019, 09:24
Reviewer Update
Sorry Capital Data but the problem has not been resolved. The source of the problem was found, i.e. Direct Axis alledged that I skipped payments in twenty sixteen, but One Debt provided proof of payment. I was thus not in default and the account should never have been handed over. Direct Axis mad a huge error and handed it over whereby you people began charging huge interest for three years already. They need to revert back to my balance in twenty fifteen, December, and remove all accrued interest as per my Debt review court order. They also need to apologise on Hello Peter and clear my name.