Worst car rental company

<p>Rented a car from Cape Town International - was told I am 100% for damages should the car be damaged caused by my negligence. I took the car against my good knowledge, as the transaction already went through and could not delay the departure anymore. I returned the car the next day as I overthought the idae of the liability and should such an event occur, what will this negligence be defined as, and rented another vehicle from a different company. I have paid in full for the 4 day rental period. After two weeks I realized I have not being refunded the remaining 3 days of the rental period, and phoned them to make enquiry. Was then told they do not make any refunds, and informed it was stated on the rental agreement. I then saw it was written in hand on the rental agreement, but did not sign to it, nor was I informed of this. They refuse to make refund to the remaining days. </p>