3 cars in 4 days, and then making us pay for the extra fuel costs they incur because of having to replace the cars that broke down

<p>Durban airport. Hired a car for work. Half way between the airport and Umhlanga a dashboard light goes on. We call them, they don't know what it is. No manual in the car. They come to replace the car the following day. Luckily I had a colleague with me, otherwise I don't know how it would have worked. Car number 2 doesn't start the following morning and we have to take a taxi to our venue. Thank God for my colleague because now we really needed time when they brought us a third car! Upon returning the car and when I asked they said that they would refund the taxi fare, with my deposit. The deposit was not returned as promised and I had to call about it. Was promised to receive a call back, which didn't happen. The following day I see that they even deducted more money from my account!! Let alone refund the R80 taxi fare. Call them again. This time I get a call back. The deposit is finally released, and about the money they deducted? It is because of the fuel that we used for the first car. Even though we filled up the 3rd car, which was brought to us with 3/4 of a tank. Their explanation: that was because we had to drive to you from the airport. Firstly that would not have taken a quarter tank, and most importantly: who's fault is it anyway that that drive has to be taken!?! The number 2 star rating is because the people are friendly. If it wasn't for that it would have been a 1. Obviously cars can break down, so maybe we were just unlucky, but then to make us pay for it... outrageous!</p>