Total disgust...poor service!!!
<p>Last week monday the 9th of May 2016 I found a car on the internet that caught my attention. The dealership that was advertising it was Capital Auto World. Very eager to help me they phoned and the application was through waiting for a answer. It was approved on the tuesday.. that was the good news to the beginning of a week of utter hell and money down the drain. The salesman that now doesnt work for them anymore tells me the car is standing in durban and not in randburg. no probs just a bit of a road trip from free state to durban on sa****ay. So i waited till wednesday and still nothing from CAW Durban. please remember its bus tickets..a place to stay and arrangements to not ba at work that day. after long phone calls with the manager (Luke) and finance (Daniella) I was not getting answers very quick and R200 airtime was gone. Thursday i was told to buy the bus tickets R740 cause the car is ready for collection. Friday i still needed an amount for financing cause i cant repay on a 20% interest rate. I got the phone call friday morning and agreed on the amount and was ready to collect. 3 Hours and I repeat 3 Hours before i climb on the bus i get a phone call from Luke that the car "is not up to standard" or i say not ready!! It didnt pass the road worthy and is was not clean as per Luke. Full of promises they would refund me the full amount of the bus tickets..The trust was broken..hearts were heavy and i decided not to take the car anymore. total disgusted and shocked on how a person must lick @ss to get answers. please remember im still waiting for my refund and i did phone them to remind. Im sick of playing the waiting game!! I want my money not promises!!! Never again and that I promise YOU!!!!</p>
