SL
Sandra L

1 reviews | Active since Jul 2016

21 Aug 2023, 07:46

They charge R4500 for car registration, only to give you the car and you must take it through the test, costing you petrol to do so, your time, cost of testing, and car licence

They charge R4500 for car registration, only to give you the car and you must take it through the test, costing you petrol to do so, your time, cost of testing, and car licence. Not impressed. Even noticed we got charged for vehicle delivery, yet we collected. Not impressed, with having to pay these costs, yet we had to do it all ourselves.

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Replies (1)
Capital Auto World
Capital Auto World's reply27 Sept 2023, 11:04
Official
Good day, please note that these fees charged are normal, as they include more than just a roadworthy, but a mechanical check, as well as a quality check at BMW.  It was an honest mistake made on our part not noting that the roadworthy had not been done, yet ordered.  We have refunded you the full amount, instead of just the cost of the roadworthy.  Capital Auto World management apologise profusely for the inconveinence caused.