EM
Erika M

1 reviews | Active since Sept 2016

30 Sept 2016, 10:59

Poor service

<p>I purchased to vehicles from Capital Auto world Randburg. Salesperson Natalie. I've been waiting for 3 weeks for the registration documents to take the cars for roadworthy. The tempory permits expire on Sunday and they do not answer their phones at the dealership. I am very unhappy as they use Helopeter to get good reviews when closing the deals in return for a lucky fuel draw. I am taking this mater now to the Ombud if I do not recieve any feedback before close of business.</p>

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Replies (1)
Capital Auto World
Capital Auto World's reply28 Oct 2016, 15:08
Official

Good Day Erika,

We apologise as we have experienced certain issues due to the relocation of the company.

We believe you have received your documents in mention and would like to pay for a day at a spa of your choice to make up.

Kind Regards

Capital Auto World