1 reviews | Active since May 2017

06 Jul 2019, 18:34

Do buy for Capital Auto World

I have been waiting my car paperwork for over two weeks. The dealership was supposed to have my double disc prepared today. I have been calling the dealership since Monday Angie from customer services was laughing over the phone when I was busy explaining to her that the delay is costing me money. Yesterday I called her she told me that I will get everything today. I received a call from Angie tell me that I didn't ask for the double disc so they only did one disc for me. Last week I ask to do my own paperwork at the traffic department the gave me a run around.

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Replies (2)
Capital Auto World
Capital Auto World's reply08 Jul 2019, 12:41
Official
Good morning Nthabiseng, I do apologize for the inconvenience caused. I do not recall you mentioning the paperwork on the 26/06/19 when I spoke to you on my followup of your experience and if we satisfied all your needs as a customer. 
Capital Auto World
Capital Auto World's reply08 Jul 2019, 12:41
Official
 It is a special request where two discs are required as it is an "uber taxi" application, we are busy with the matter and the original disc was pulled, we will be in contact as soon as we have the double disc for you. We are giving the matter special attention.