sM
solly M

1 reviews | Active since Nov 2019

26 Nov 2019, 07:03

complain

The service that i received from this midrand branch was the worst,i payed them cash on the 25/11/19 for a car but instead of giving me the car they started caucus meeting and offered me a cup of softdrink.refund me my money please,to any car buyers out there my advise for you is to stay away from this people

0
Replies (4)
Capital Auto World
Capital Auto World's reply26 Nov 2019, 11:08
Official
 Good day thank you for your review, I do apologize for the inconvenience caused Yesterday. However, you asked for work to be done on the vehicle in a matter of hours on a vehicle that was selling at a bargain. 
Capital Auto World
Capital Auto World's reply26 Nov 2019, 11:08
Official
 Out of customer service we requested for our workshop to attend to your request, it did take longer than expected but when the work was completed you turned the vehicle down and requested for a refund. 
Capital Auto World
Capital Auto World's reply26 Nov 2019, 11:08
Official
 As advised your refund is in for payment and I will send you proof of payment as soon as possible. Regards 
sM
solly M's update28 Nov 2019, 17:19
Reviewer Update
Good day thanks a lot to the management of Midrand Capital Auto World for doing follow ups within 24hrs on my complains dated 26/11/19,I got my car the following day 27/11/19 and the service this time by the whole Team was "wow"