1 reviews | Active since Feb 2016
Bad Service....
During December I was interested in buying a car in Capital Auto World I went to the Randburg Branch to check the car and I was told the car was going for a services and the car would be ready in a weeks time and I had to put a deposit of R10.000 on the 31st of January. A week past and the car was still not ready I was told that they still waiting for the part from Renault, second week I was told they got the part but they mechanic was off sick, third week the car was still not ready that's when I started requesting my money back. I was told to email my id copy and proof of payment I did that immediately a week later I called them they told me the person who had my details has resigned and I have to resend the documents again of which I did early February I was told again that the person has resigned I must email the documents of which I did. last week I was told the money would be transferred before Friday of which they did not, yesterday I was told the money will only be available in a 3 weeks time, I would like my money to be transferred immediately as its been 2 months going back and forth not getting what I was promised.
With reference to your complaint dated 23/02/2016, please furnish us with your details i.e name, vehicle and contact details.
Please visit CAW Randburg with proof of deposit and we will process the refund immediately.
Furthermore CAW would like to book a weekend away for you for all your troubles SHOULD THESE ALLEGATIONS BE TRUE.
Please also note that the person responsible i.e Zaheer did NOT work for CAW during December and we have no record of a R10 000.00 deposit
paid for a Renault. We are happy to provide bank statements to support this.
Should this comment be an attempt to sabotage CAW by the disgruntled employee who is no longer with the company due to *****, receiving deposits on behalf of the company and overall bad service, we urge you to please GET A LIFE.
If it's donations you seek then please be aware that CAW is in the forefront with regards to charity and we are prepared to assist you.
Further to that we are also willing to assist in paying for a session with a psychiatrist.
CAW prides itself in delivering quality vehicles at excellent prices and we are publicly stating that if ANYONE is unhappy PLEASE let us know immediately Aymon-***, Ricky-***.
With reference to your complaint dated 23/02/2016, please furnish us with your details i.e name, vehicle and contact details.
Please visit CAW Randburg with proof of deposit and we will process the refund immediately.
Furthermore CAW would like to book a weekend away for you for all your troubles SHOULD THESE ALLEGATIONS BE TRUE.
Please also note that the person responsible i.e Zaheer did NOT work for CAW during December and we have no record of a R10 000.00 deposit
paid for a Renault. We are happy to provide bank statements to support this.
Should this comment be an attempt to sabotage CAW by the disgruntled employee who is no longer with the company due to *****, receiving deposits on behalf of the company and overall bad service, we urge you to please GET A LIFE.
If it's donations you seek then please be aware that CAW is in the forefront with regards to charity and we are prepared to assist you.
Further to that we are also willing to assist in paying for a session with a psychiatrist.
CAW prides itself in delivering quality vehicles at excellent prices and we are publicly stating that if ANYONE is unhappy PLEASE let us know immediately Aymon-***, Ricky-***.