Bad Auto Experience

There was a vehicle I was interested in and I completed the forms and submitted them. These were declined incorrectly and I submitted a query along with a copy of my ITC report. Subsequently I arranged for car financing. On the day the money came through, I phoned Ridwaan to ask if the car was still available and he confirmed that it was there but it was slotted to go to Durban but not to worry, he would hold the car back. We made the LONG trip to Randburg and when we got there we found that he had already sent the vehicle to Durban.Upon demanding an explanation because I had left explicit instructions that I was interested in the vehicle, he shunted me to the manager. The manager made no explanation and left us hanging and turned away. He then shunted me back to the sales person where he said that if I want to see the car I must pay for it in full first and then they would send it back to Joburg. This I would not do. I feel that to avoid all the hassle, Ridwaan could have been truthful when I called him and told me that the car had been taken to Durban. He could have called me to say that it was too late. I am really unhappy.