Role confusion

Scanning through careers 24 and I notice that Capita is either confused or doesn't understand career roles presented within the contact center.

Inbound customer service, customer service advisor, customer service representative, customer service experience , customer service agent like Hello its died straight customer service!!!!!!

The salary is the same for the presented roles, Capita just knows how to fool people into applying for the roles.

I blame the recruiter for lack of knowledge I mean seriously do you just copy and paste what management gives you, then what are you doing in the role?

Google the meaning between the roles if you don't know and the salary because a rep doesn't earn the same as a customer service Agent.

Capita get your roles together!!!!!!!!